Privacy Policy
Last updated: 16 September 2026
About this policy
This site is run for the Medicann Patients UK community. We collect and use information needed to operate accounts, community features, points and rewards, and to keep the service secure.
Information we collect
- Name and email address.
- Account credentials stored in protected/hashed form.
- Points, rewards and redemption history.
- Shipping details when required to fulfil a physical reward.
- Messages, forum/community activity and basic login/security activity.
- Cookie preferences and essential session information.
How we use information
We use information to operate your account, provide community features, administer points and rewards, respond to messages, fulfil eligible redemptions, and protect the site from misuse. We do not sell your personal information.
Who can access it
Authorised administrators may access account information, points/reward information, relevant shipping details and community messages where necessary to operate and moderate the service. This website is a patient-community service and is not an official clinic medical record.
Cookies & preferences
Essential cookies are used for functions such as keeping sessions working. Where optional cookies are offered, you can choose whether to allow them and change your choice later.