This reporting system is for suspected product or batch quality problems, not simply medication that wasn't effective for you.
Reports help Patient Support identify patterns. One patient having an issue may be an isolated experience. Multiple patients independently reporting the same product and batch number gives us useful information that can be investigated or raised through the appropriate channels.

REPORT FORM
Please collect:
Product / strain name:
Brand / producer:
Pharmacy:
Batch number:
Date received:
Pack size:
Issue category:
• Suspected mould or contamination
• Unusual or concerning smell
• Unusual appearance
• Foreign material
• Packaging or seal problem
• Incorrect / suspected incorrect weight
• Product appears significantly different from expected
• Other suspected quality issue
Describe the problem:
Large text box.
Photos:

Allow multiple image uploads where possible, including photographs of the product, packaging and batch information.

Have you already reported this to your pharmacy or clinic?
○ Yes
○ No

Who did you report it to? (optional)

What response did you receive? (optional)

IMPORTANT
“It didn't work for me” is not a bad-batch report.
Patients can respond differently to the same medication. Effects, strength, taste, dryness or personal preference alone do not necessarily indicate that a batch is defective.
Please use this system where you have a genuine concern about the quality, condition, packaging or integrity of the supplied product.

Submitting a report to Patient Support does not replace reporting a suspected defective medicine through your pharmacy, clinic, manufacturer or the appropriate official reporting route.

Patient Support is an independent patient community and is not Medicann, your pharmacy, the manufacturer or a medicines regulator. We cannot determine that a medicine is defective, recall a product, provide medical advice or guarantee a particular outcome.

Reports may be reviewed and compared with other reports to identify possible patterns. We will not publicly declare a product or batch defective solely because it has been reported by a member.
If you believe using the medication could be unsafe, do not rely on this community report for an answer. Seek appropriate professional advice.